Easyflow have undertaken many floor pours for my company over the last 6 years from 40 sq meters to the recent one over 150sq meters. I have always been very impressed by their reliability, (turning up when they say they will), communication throughout the job, the quality of the work, (i.e. levels achieved, and finish), conscientiousness of their staff including politeness, if there is an issue they sort it there and then if they can, site tidiness leaving work area & the site as clean and tidy as they found it, they are a good company to deal with.
However I really believe the true measure of a company or an organisation is when something goes wrong; even seriously wrong. Mistakes and errors do happen, the judge of a company or a person in fact is what they do when things go wrong! We had a project go seriously wrong, it was short batched by the screed supplier so the levels could not be achieved correctly. The Easyflow staff informed me on the day, Jennifer contacted me the following day and a plan was made with no real fuss to get it resolved at their cost, I did not even have to vaguely complain. There was no drama and no one raised their voice, they just sorted it. The problem was a major one but it was resolved and handled professionally, efficiently and effectively with no fuss. What more could a customer want?! Thank you Jennifer and the team at Easyflow.
Paul Spendlove, Coalbrookdale Construction Ltd